Workplace
Capital & Regional aims to recruit and retain the best staff available and provides fair pay, good working conditions and achievement of health and safety standards in order to help achieve this. Employees are treated fairly and equally and staff development is encouraged through training and other opportunities. Capital & Regional has an equal opportunities policy which encourages and promotes diversity. The Group fosters a working culture that is professional and enjoyable, where team sprit prevails and all individuals' contributions are valued. The Mall has been accredited as an "Investor in People" since 2002 and has a wide-ranging training and development programme under the banner of "M Power".
2009 Highlights
- In Leisure division, a new performance management process was launched to help managers to understand the benefits of effective, ongoing management of their people. Staff are now graded on technical and behavioural competencies.
- Across The Mall, a significant number of employees were involved in events as volunteers throughout 2009, meeting The Mall's stated objective of encouraging a wider participation in volunteering. These events raised funds for local charities and supported community projects and initiatives. One example is a member of the team at The Mall in Norwich who spends a considerable amount of time each week as a volunteer working with young people with special needs.
2010 Priorities
- To continue to develop employee volunteering links and to encourage wider participation.
- To conduct a training needs exercise in X-Leisure Limited.
Related links
The Board
